FAQ

Resin and Resin Care:

Original Artwork is coated with high quality KS Resin, Liquid Art Ultra UV™ Epoxy Resin. It is heat resistant to 475 degrees Fahrenheit. Coasters are coated with high quality KS Resin, Liquid Stone™ Ultra UV Countertop Epoxy Resin. This resin is designed to coat countertops. It is pretty much as durable as resin gets. It is heat resistant to 475 degrees Fahrenheit. Click here for more info on KS Resin. Resin is scratch resistant but please note that it is not scratch proof. Please use caution.

Do not display/store in direct sunlight as fading or yellowing may occur.  Resin used is UV resistant but not UV proof. 

Avoid abrasive cleaning agents and rough surfaces like a scour sponge. A  damp paper towel or cloth is preferred and a microfiber cloth works great to buff out water spots and dust. Click here to read about suggested methods of cleaning KS Resin surfaces.

KS Resin is FDA compliant and food safe but it is still not recommended to use in direct contact with food. Please click here for more info.

Disclaimer:

Photos taken outdoors are included in order to show the shimmer, sparkle and color shift from the pigments used. I do what I can to eliminate reflection and glare, but it may still appear due to the shiny nature of the resin coating. For this same reason, please note that while I do what I can to accurately display all of my art, the colors you see on the web, may still differ slightly from the original/actual artwork. Please feel free to contact me with any questions.

Return Policy: 

Returns and exchanges are accepted within 30 days of receiving any products. In the event a buyer decides to return an item (for any reason, other than if it was damaged during shipping), return shipping will be the responsibility of the buyer. It is suggested to purchase insurance for the value of the goods, as well as tracking, as the buyer will be held responsible if items are lost or damaged in transit.

Please contact me right away if there are any issues with your delivery. 

Miscellaneous: 

This website is set up to ship worldwide using USPS Priority Mail and USPS Priority Mail International. Bessie Bee Creative takes care of any fees charged at the post office when shipping. However, International buyers are responsible for any import taxes or customs taxes and fees that may apply upon receiving the package. We do what we can from our end, at the time of shipping, to eliminate any surprises, but please be aware that it will be the buyer/recipient’s responsibility, if additional charges apply due to customs.

If you need an alternate form of shipping (such as UPS or FedEx) please contact Bessie Bee Creative directly using the contact form on this website.